About InDailySA

INFORMATIVE, INTELLIGENT AND INSPIRING

InDaily is South Australia’s only locally owned, independent source of digital news.

Need to know what’s really happening in Adelaide? Go to InDaily for up-to-date news, opinion, business, sport, arts & culture, food & wine, real-estate, design and events. Read us on web, mobile, tablet – and follow us on social media for informed, sophisticated news about all this city and state has to offer.

Solstice Media acknowledges the Traditional Owners of country throughout South Australia and recognises their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.

Standards and accountability

InDaily is bound by its own editorial guidelines (see below) and the Standards of Practice of the Australian Press Council. If you believe the Standards may have been breached, you may approach InDaily directly (email the editor at [email protected] or [email protected]) or contact the Council by email ([email protected]) or by phone ([02] 92611930). For further information see www.presscouncil.org.au.

Complaints

Subscribers can submit all complaints or give feedback to the Office Support email address supplied on the website contact page ([email protected] or [email protected] or [email protected]).  This is the preferred channel for complaints.  All complaints will be acknowledged.

If the complaint is about a specific article, subscribers submit a complaint as a comment on the article at the above email address. If subscribers wish to have their complaint treated as a comment for publication, it should be marked “For Publication Consideration”.

If an action is required a response will be given within three working days.

All complaints about articles and other editorial content will be handed on to the editor for response.

The editor will investigate the complaint and determine if a correction to the article or any other response is appropriate.

Depending on the content of the complaint, the editor may hand it on to the author or a section editor.

Replies to complaints are at the editor’s discretion and are not guaranteed.

As above, Solstice Media – the publisher of InDaily – is a member of the Australian Press Council and complaints can be made direct to the council for peer review.

Editorial guidelines

  • Solstice will adhere to the highest standards of accuracy, fairness, and balance.
  • Its journalists and editors will at all times act ethically and report fairly, honestly and objectively.
  • They will embrace the MEAA Journalist Code of Ethics which requires journalists to always strive for accuracy, fairness and disclosure of all essential facts.
  • They will not suppress or distort relevant available facts.
  • Where possible, they will gather and report all sides of the story even-handedly.
  • As a member of the Australian Press Council, ​Solstice Media will embrace the Council’s General and Privacy Principles
  • Moreover, our journalists​ ​will respect privacy and be sensitive to issues of race, gender, religion, nationality, colour, country of origin, sexual orientation, marital status, disability, illness and age.
  • To expand its reporting, ​Solstice Media ​can enter into publishing agreements with other media organisations, providing those organisations adhere to the same or similar standards of editorial probity and reflect the same or similar values.
  • If ​Solstice Media​ makes a mistake it will correct the error at the earliest opportunity; if it inadvertently presents an unbalanced account it will seek to redress this at the earliest opportunity. Solstice Media​ will not publish editorials except in exceptional circumstances.
  • The site will carry opinion and analysis across a wide range of subjects including, from time to time, political matters that are the subject of public debate.
  • These will be identified appropriately as analysis or opinion and the author tagline shall include any information deemed by the editor as relevant to readers in assessing the merit of that opinion or analysis.
  • Senior editorial executives will at all times make decisions that reflect the spirit of the editorial charter.